db567 Responsible Gaming — Your Safety is Our Commitment
Enjoy entertainment while staying in control. db567 is committed to keeping you always aware, safe, and protected.
What is Responsible Gaming and Why It Matters
Online gaming is a fun form of entertainment — but like any form of entertainment, it should be enjoyed within limits. db567 believes every player has the right to know how to keep themselves protected.
Responsible gaming means keeping gaming in a place of enjoyment, never letting it become a source of financial pressure or mental distress. It means setting your own budget, sticking to time limits, and having the courage to ask for help when needed.
We want every one of our members to be happy and healthy in the long run. That is why db567 follows a number of effective tools and policies to help you stay in control at all times.
Our Protection Tools
db567 provides these features to give you a safe and controlled gaming experience.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. To increase a limit you will need to wait 7 days — which keeps you from making decisions on impulse.
Session Time-Out
Enable automatic log-out after a set period of time. Choose 30 minutes, 1 hour, or a custom duration. It is an effective tool for preventing you from spending too long in front of the screen.
Self-Exclusion
If you feel you need a break, you can close your account temporarily or permanently yourself. During self-exclusion no promotional messages will be sent and the account cannot be accessed.
Budget Tracker
View your weekly and monthly deposits and withdrawals in real time. Keeping transparent records makes it easy to understand how much you are spending and stay within your own budget.
Reality Check
Receive regular break reminders during your gaming session. These notifications will remind you how long you have been playing, how much you have spent, and whether it is time to rest.
24/7 Support
Contact our support team at any time — via live chat or by email at [email protected]. Help is available in both Bengali and English.
Signs of Problem Gambling and Tips for Healthy Play
Warning Signs
If you notice any of the following in yourself, take a break immediately and seek help:
- Repeatedly placing bets to recover losses
- Being unable to control gaming
- Hiding gaming from family or friends
- Borrowing money or spending savings because of gaming
- Neglecting work, studies, or relationships
- Feeling restless or irritable when unable to play
- Continuously increasing bet amounts in hopes of a big win
Rules for Healthy and Enjoyable Play
Following these simple rules will keep gaming fun at all times:
- Only play with money you can afford to lose
- Set time and budget limits before you start playing
- Do not treat winnings as a guaranteed income
- Avoid gaming when you are stressed or feeling lonely
- Take regular breaks and spend time on other hobbies
- Share your gaming habits with family and friends
- Do not play when you are tired or have been drinking
How to Set Deposit Limits and Time Limits
Log in to your account
Log in to your account at db567 and click the profile icon at the top right.
Go to the "Responsible Gaming" menu
Find the "Responsible Gaming" section within your account settings.
Choose the tool you need
Select whichever you need — deposit limit, session time-out, or self-exclusion.
Set the amount or time
Enter your budget or time amount. Changes will take effect immediately.
Confirm
Confirm the setting. If you need support, contact us via live chat or email [email protected].
When and How to Take Self-Exclusion
Temporary Break (Cooling-Off)
If you feel you need a short break but do not want to close your account permanently, you can take a cooling-off period of 24 hours up to 6 weeks. During this time you will not be able to play or make deposits.
Long-Term Self-Exclusion
You can close your account for 6 months up to 5 years, or permanently. During the exclusion no bonus offers or marketing messages will be sent. It will not be possible to reactivate before the period ends.
Contact Us for Help
If you have trouble setting things up yourself or would like more details, our support team is always ready to help. Speak directly via live chat or email us at [email protected].
Protecting Minors
db567 firmly believes that keeping minors away from gambling is everyone's responsibility. Our platform is for those aged 21 and above only. Age is verified at the time of account registration and accounts may be temporarily suspended in cases of suspicion.
If you have children or teenagers at home, the following steps are recommended:
- Use parental filter software on your computer or phone
- Never share your db567 account password
- Turn off browser password saving on shared devices
- Log out of your account when it is not in use
- Keep PIN locks enabled on your bKash, Nagad, Rocket, or Upay apps
Parental Control Tools
Well-known filtering software that prevents children from accessing gambling sites:
- Net Nanny
- Kaspersky Safe Kids
- Google Family Link
- Apple Screen Time
These tools are separate third-party software — they are not connected to db567.
We Are Here When You Need Help
If you have any concerns or difficulties related to gaming, do not face it alone. db567's support team is by your side 7 days a week, 24 hours a day.
Live Chat Support
Speak directly with our trained support team via db567's live chat. Help is available in Bengali and English. From general questions to self-exclusion setup — assistance is provided on all matters.
Email Support
If you prefer to explain things in writing, email us at [email protected]. Your email is completely confidential and a qualified support representative will respond.
Where to Find Professional Help
If you feel that gaming is affecting your mental health or family life, speak with a trusted family member or seek help from a local mental health services centre. A professional counsellor will help you move forward on the right path.
Enjoy db567 Safely
Enjoy gaming with your safety assured. Cricket betting, slots, or casino — experience it all responsibly.
Frequently Asked Questions
Find answers here to the most common questions about responsible gaming.
The minimum age to participate at db567 is 21. This is the age limit we have set for the Bangladesh market. Age is verified at the time of account registration, and those under 21 cannot open an account.
Yes, you can lower your deposit limit at any time and it will take effect immediately. However, to increase a limit you will need to wait 7 days — this helps prevent you from spending more on impulse.
No. During self-exclusion, no promotional emails, bonus offers, or marketing messages will be sent. It will also not be possible to access your account or make deposits before the exclusion period ends.
First, speak with db567's support team via live chat or email us at [email protected]. We will guide you through setting up self-exclusion and getting professional help. Also speak with a trusted family member and, if needed, reach out to a mental health services centre.
Contact us at [email protected]. We will assess the situation and help you take the necessary steps. If the person involved is a minor, please let us know right away — we will investigate the account.
Reality Check is an automatic reminder that notifies you at set intervals about how long you have been playing and how much you have spent in that session. You can set the break interval yourself. It is an effective tool for playing with awareness.